Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02119, 02127, 02114, 02128, 02118, 02110 and 02210.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Somerville, Stoneham, Cambridge, Boston, Everett, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Medford, Revere, Newton and Roslindale.

City	Problem Type	Report Time
Somerville	Phone	14 hours ago
Stoneham	Phone	18 hours ago
Cambridge	Internet	19 hours ago
Boston	Internet	2 days ago
Boston	Internet	2 days ago
Everett	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• jackiɇ (@jackieroze) reported 2 minutes agofromMedford, Massachusetts

  @h0llowb0dy Legit why I refuse to leave my house later than 2:30pm hahaha **** the xfinity center and getting down there at that time of day 🙄 we’ll save you guys plenty of beers and snacks never fear 💕

• shortround (@BryanFunkFeole) reported 2 minutes agofromSalem, Massachusetts

  Damnit Comcast get your sh*t together

• Devin Capeless (@devincapeless) reported 7 minutes agofromWaltham, Massachusetts

  @Xfinity someone help me plz

• Jay Moskowitz (@Jdmosk) reported 8 minutes agofromBoston, Massachusetts

  Riding the T is like calling Comcast customer service. Neither can control their traffic so everything takes longer. #mbtafail

• 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported 10 minutes agofromSalem, Massachusetts

  @IamApril317 @Xfinity 😂 FOH I'm broke not poor

• 𓃶𝕵𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported 12 minutes agofromSalem, Massachusetts

  Comcast or Xfinity whatever ******** you call em nowadays really some janky ass shady business people. IDK why I even got cable again sometimes but I guess cuz my internet bundled with it. And they customer service people is rude; this lady lucky it's the Lord's day.

• Cara -❤ From the Bean (@LoveFromTheBEAN) reported 18 minutes agofromBoston, Massachusetts

  @kickhisassbass @verizonfios It's not as bad as Comcast which has been our only choice for 10 years!

• YR🌴🐻 (@yr_spm) reported 28 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  I pay $250/mo. For Comcast and I am tired of paying this sh*t 🥴

• Jon Masters (@jonmasters) reported 28 minutes agofromCambridge, Massachusetts

  The joys of apartment living mean that there’s only Comcast Business here BUT I do have a cellular backup link. The big issue is getting failover to work since nobody will give a consumer their own AS and BGP announce filters. Longer term I think I’m gonna tunnel everything

• Theodore Gilman (@TheodoreGilman) reported 28 minutes agofromBrookline, Massachusetts

  Hey @comcastcares, your customer service is awful. We're just trying to ADD cable to our home internet and phone. It's taking hours, your billing and tech staff can't coordinate, and we are miserable. Great job! @swinshall

• johnmcboston (@johnmcboston) reported 33 minutes agofromBoston, Massachusetts

  @comcastcares Ahhh. Outage map says there is work in my area. Internet comes back quick enough but brand new cable box keeps taking 10 minutes to restart itself. Errr

• Jamo116 (@jamo116) reported 38 minutes agofromMarblehead, Massachusetts

  @CharlieDavies9 @espn @accnetwork Now we just need Comcast/Xfinity to get the channel on their network! 😞

• Dave Bolton (@sandmandave) reported 38 minutes agofromSomerville, Massachusetts

  @comcastcares The internet is working again, for the moment. We go offline at least twice a day, so we are due one more. Don't know if is router or just bad wiring. I suspect a combination of both.

• 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported 41 minutes agofromSalem, Massachusetts

  Bruh ****** was opening Comcast accounts in my name in 2016 and not paying the bills. And to make it worst @Xfinity doesn't even ID these people before confirming these services.

• Jo (@Jo5487) reported 42 minutes agofromBellevue, Massachusetts

  @Ypaige22 @EllaMacavoy @Andy @BravoTV @evolutionusa @nbc @comcast It’s bad enough that the dress is homely, the color is just awful.🤮🤮🤮

• Squib (@izzysquibzy) reported 43 minutes agofromSaugus, Massachusetts

  I miss my old ISP, this xfinity WiFi is awful 😭

• David Dobrindt (@SleeplaterDave) reported 45 minutes agofromMilton Center, Massachusetts

  @Xfinity our tv is not working. Great timing with sox and yanks in London

• Robbie Vogel (@RobbieVogel14) reported 49 minutes agofromQuincy, Massachusetts

  The I Got You Babe cover on this ******* Xfinity commercial is the worst song in human history

• dysfunctional at an executive level (@cyberjock_) reported 59 minutes agofromBoston, Massachusetts

  Comcast called me and I picked up and it was a hold message they really are the absolute worst company

• Dave Bolton (@sandmandave) reported 59 minutes agofromSomerville, Massachusetts

  @comcastcares This is exactly the same message I got before. I just need the damn thing sorted. Tired of troubleshooting.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Cox (@SiempreSeattle) reported a minute ago

  My neighborhood has our own nonprofit fiber network; every house is wired & pays a minimum network infrastructure fee. The vast majority also get service (up to a gig for 70 bucks). Not surprisingly, Comcast's internet prices here are lower than any neighborhood I've lived in.

• Adon Vazquez (64%) (@AdonVazquez) reported 3 minutes ago

  Damn, I guess we all have no services from @Xfinity huh?

• Toller (@TollerGames) reported 5 minutes ago

  @Xfinity @DelanieGavan_ As long as we don't expect anything useful like scale of the issues or any kind of ETA for our own planning, right? @XfinityA problem perhaps more stressful than the outage itself is your teams' inability to provide any sort of useful or actionable information.

• fern ♡ nat (@deerferns) reported 9 minutes ago

  Xfinity guy came to fix our internet and he was like what wifi is urs..."is it "k*ll all men" jfjdjajdjf

• Angelica P. (@Slimmiyagi) reported 11 minutes agofromOrange, New Jersey

  Nah I been on hold with Comcast for 2 hrs. Went to Trader Joe’s and allat. This is so rude.

• David Miller (@Miller_DG) reported 12 minutes ago

  @Xfinity @XfinitySupport amazing. We are out of internet service again. Seven days out of the last eight. Reliability? You be the judge

• Bradley Laborman (@BradmanTV) reported 13 minutes agofromSchaumburg, Illinois

  Three different customer service reps being condescending and complete unhelpful right now from @XfinitySupport @Xfinity if you don’t want me as a customer just say so. Quit trying to gaslight me into giving up on you. Next time don’t delete 50 channels off my current plan.

• Charles Sinclair (@callmethestig) reported 16 minutes ago

  @Newegg Just tested it. 45 down, 5 up. Xfinity, meh.

• zach. (@YuudereDev) reported 21 minutes ago

  @DesignsByPeak @Xfinity okay it’s not just me? this **** is so annoying

• Proud Penny (@PhatKatSista) reported 22 minutes ago

  @Xfinity I’ve literally been on the app everyday no outages just ****** service !!!!